🌿 Botanika Return Policy

Eligibility:

• Returns accepted within 7 days of purchase with original receipt.

• Items must be unopened, unused, and in resalable condition.

• Perishable food, opened beverages, and fresh flowers are non-returnable.

• Sale items are final sale.

Refunds:

• Refunds will be issued to the original payment method.

• A 10% restocking fee may apply to non-defective returns (this covers handling + credit card processing fees).

Exchanges:

• Exchanges may be offered in-store within 7 days if the product is eligible.

Online Orders:

• Contact info@botanikaslc.com within 7 days of delivery.

• Customer is responsible for return shipping costs unless the product arrived damaged or incorrect.

Damaged or Incorrect Items:

• If your order arrives damaged or incorrect, notify us within 48 hours at info@botanikaslc.com so we can make it right.